Privacy Policy

Effective Date: August 1, 2025
Brand: Besiost

At Besiost, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal identifiers: name, email address, shipping address, phone number

  • Payment information: billing address, credit/debit card details (processed securely via third-party payment gateways)

  • Order details: purchase history, preferences, return/exchange records

  • Device & technical info: IP address, browser type, operating system, pages visited, time spent on site

  • Cookies & tracking technologies: for functionality, analytics, and advertising purposes

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order updates and transactional emails

  • Improve website functionality and user experience

  • Send promotional emails (only with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share your information with:

  • Service providers: payment processors, shipping partners, email service providers

  • Analytics providers: to understand website performance (e.g., Google Analytics)

  • Legal entities: if required to comply with law, protect our rights, or respond to legal requests

4. Payment Security

We use trusted third-party gateways (PayPal) to process payments.
Your full credit card details are never stored on our servers.

5. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, improve performance, and deliver personalized ads.
You may manage your cookie preferences via your browser settings.

6. Your Rights

If you are a resident of California, the EU, or other applicable jurisdictions, you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • Opt out of data “sale” or “sharing” (for California residents – see [Do Not Sell My Personal Information])

To exercise your rights, contact us at: support@besiost.com

7. Data Retention

We retain your information as long as necessary to fulfill your orders, meet legal obligations, and improve our services. You may request data deletion at any time.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have questions about this policy or your personal information, contact:

Besiost Privacy Team

Email: support@besiost.com
Phone: +1 315-888-6633